Shipping: Cutting Boards and More and Richard Rose Culinary will ship our products to you via USPS or FedEx. Our standard method of shipping is ground but more expedited shipping is also available.
Please note that some products you are ordering are being made custom for you and there is normally a 4-6 week turnaround to finish your handcrafted item. Please consult with us if you have a "have to have it by date" and we will do all we can to accommodate you.
Returns: We want you to be completely satisfied with your purchase and experience. If you are not happy with the product you receive or you receive a damaged product, please contact us and we will work with you to replace the product. All exchanges must be made within 60 days of purchase and the original product must be in new and unused condition, except for the case of defective merchandise. Return shipping will not be refunded unless the item is defective. Please contact us by phone at 920-818-0988 or email if you have a question or concern about a product you ordered. Please note that special and custom made orders are not-refundable once your order has been placed and is in our production schedule. We do ensure your custom made product will fit your stove.
Thank you for shopping "Made in America" Richard Rose Culinary and Cutting Boards and More.